Grand Alora Hotel, Alor Setar

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About the Hotel

888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia

Perfect

7.4

6.9

/10

3.0

3.3

“The hotel's location made it easy to explore local eateries and attractions.”view full review

Location

Grand Alora Hotel is strategically located in Bandar Baru Mergong, Alor Setar, just 20 minutes from Alor Star International Airport. The hotel offers convenient access to local state administrative buildings and key attractions in the area. Guests can enjoy breathtaking views of serene padi fields that surround the hotel.

Rooms

The hotel features 235 luxurious rooms equipped with 40-inch flat-screen TVs and modern amenities. En suite bathrooms include bathtubs, providing an additional touch of comfort and relaxation. The room offers tea and coffee-making facilities for added convenience.

Dining

Lengkuas Restaurant serves a hearty buffet breakfast and a range of local and international dishes throughout the day. The Lobby Lounge offers a tranquil setting for afternoon tea, featuring traditional and savory tea sets. Room service is available for guests seeking in-room dining options, operating daily from 11 am to 10 pm.

Business Services

Grand Alora Hotel offers state-of-the-art meeting and event facilities, accommodating up to 1,500 guests. Flexible meeting room configurations support various event layouts and technologies. A fully equipped business center is available to support faxing, photocopying, and other business needs.

Wellness and Recreation

Guests can relax at the outdoor pool, an oasis in the bustling city, providing a refreshing escape. The hotel's fully-equipped gym caters to those wishing to maintain their fitness routines. The tranquil environment around the hotel makes it a suitable space for unwinding after a busy day.

Highlights

Location: 20-minute drive from Alor Star International Airport

Rooms: 235 luxurious rooms with en suite bathtubs

Dining: Lengkuas Restaurant with local and international cuisine

Business Services: Accommodating up to 1,500 guests

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

27 m²

2 Single beds

Shower

Air conditioning

room details

Corporate Suite King

2 persons

50 m²

1 Double bed

Shower

Bathtub

room details

Deluxe King Room

2 persons

27 m²

1 Double bed

Shower

Air conditioning

room details

Signature Deluxe Twin

2 persons

42 m²

2 Single beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Buffet Delight

The breakfast buffet at Grand Alora Hotel is truly impressive! With a wide variety of options such as nasi lemak, roti canai, and pastries, I was thoroughly satisfied each morning. There was also a fantastic noodle soup station that let me choose my ingredients. This was definitely a highlight of my stay!

David123. USA, read full review

Spacious and Clean

I loved the spacious layout of my room on the 14th floor. It was clean with a comfortable bed and had great facilities including a worktable and a cozy lounging area. The big windows offered a lovely view and plenty of natural light. I felt right at home in this inviting atmosphere.

Steve_Smith. Canada, read full review

Great Gym Facilities

The gym at Grand Alora Hotel was an added bonus during my stay. It was well-equipped with modern machines allowing me to stick to my workout routine while traveling. I appreciated having access to the gym, ensuring I could maintain my fitness goals even on the road.

A.Gamer. Australia, read full review

Relaxing Rainfall Shower

One of my favorite features was the heavy rainfall shower in the bathroom. It was such a good experience to unwind with warm cascading water after a long day. The high water pressure made it even more enjoyable, leaving me refreshed and relaxed.

WilliamTravel. UK, read full review

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia

Map view

888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Malaysia

City landmarks

Landmark

Menara Alor Star

2.4 km

Mosque

Zahir Mosque

2.7 km

Museum

Rumah Kelahiran Mahathir

2.0 km

Landmark

Alor Setar Tower

2.4 km

Mosque

Masjid al ihsan Seberang perak

710 m

Landmark

Masjid Al-Ihsan

740 m

Landmark

Surau Taman Setia

740 m

Landmark

Balai Nobat

2.1 km

Landmark

Taman Persisiran Jeragan

830 m

Mosque

Surau Nurul Ittifaq Taman Pelangii

1.0 km

Landmark

Surau Ittifaq

1.0 km

Gallery

Kedah State Art Gallery

2.7 km

Landmark

Masjid Al-Ali

1.1 km

Landmark

Masjid Kampung Berjaya

1.3 km

Landmark

Mahathir's Birthplace

1.4 km

Landmark

Masjid Al-Ghufran Akar Peluru

1.4 km

Mosque

Masjid Al-Ghufran

1.4 km

Landmark

Mahathir Mohammad's Birth Complex

1.4 km

Landmark

Menara Tanjung Chali

1.5 km

Mosque

Masjid Aman

1.5 km

Landmark

Tailor

1.6 km

Shopping Area

Sentosa Plaza

1.9 km

Landmark

Pasar Kampung Berjaya

1.7 km

Museum

Rumah Merdeka

2.9 km

Gallery

The Sultan Abdul Halim Mu'adzam Shah Gallery

2.1 km

Museum

Kedah State Museum

3.5 km

Landmark

The Royal Hall

2.0 km

Landmark

Wan Mat Saman Canal

2.2 km

Nearby

Masjid An-Najjah

370 m

Restaurants

Rakuraku Sushi Japanese Restaurant

910 m

298

Getting around

City Centre

Alor Setar27 min · 2.2 km

Airports

Penang International (PEN)174 min · 115.6 km

Reviews and Ratings

Feedback from previous guests about their experience.

United States, February 2025

6.0/10

I recently stayed at this hotel and found it to have a mix of positives and negatives. The view from my room was particularly fantastic, especially from the higher floors. However, I faced some challenges with room cleanliness and air conditioning issues. The location is convenient with local food stalls nearby, which I appreciated, but the facilities seemed outdated and in need of attention.

Rooms

5.0

I found the room to be a bit gloomy, even with all the lights on. The bathroom had some significant design flaws, like the shower area soaking the entire floor. On a brighter note, breakfast was delightful, especially the pulut with ikan masin and 'peknga'.

Service

6.0

The service was a bit slow and not very attentive during breakfast when it came to clearing plates. It took longer than I expected for staff to attend to check-in, particularly for families with small children.

Location

8.0

The hotel is strategically located, right across from a Tesco and surrounded by commercial centers, making it easy to grab a quick bite from local food stalls.

Dining

7.0

I found the dining options to be limited, especially at lunch and dinner, though breakfast was decent. There should be more healthy choices available at the salad bar.

Facilities

5.0

Facilities could definitely use some improvement as they felt outdated and not well-maintained. I saw some cobwebs and dirty windows during my stay.

Joseph

United States, February 2025

6.2/10

I had a fair experience at this hotel during my stay for an exhibition in Alor Setar. The hotel is clean and offers good value for money, with spacious rooms, though the breakfast variety was lacking and WiFi was frustratingly slow. Overall, it's a decent choice if you're looking for a comfortable stay close to amenities, but not without its drawbacks.

Rooms

8.0

The rooms are spacious and clean, providing a comfortable place to unwind after a long day.

Service

5.0

Service was not ideal; there were some issues with the room amenities which were inconvenient.

Location

9.0

The hotel is conveniently located across from a Tesco supermarket and close to various food stalls, making it easy to find meals and essentials.

Dining

5.0

Breakfast options were quite limited, which was disappointing considering the overall quality of the stay.

Facilities

5.0

The hotel has a small swimming pool and gym, but WiFi access was quite poor.

Grace

United States, November 2024

6.4/10

My stay at Grand Alora was a real mixed bag. While the staff were friendly and remembered us from our previous visit, the overall experience left much to be desired. The rooms were comfortable, but I struggled with a few cleanliness issues. Breakfast was disappointing, and certain amenities were lacking, which detracted from what could have been a more enjoyable stay.

Rooms

6.0

The rooms were generally comfortable, but they had a significant issue with a lingering cigarette smell despite being on a non-smoking floor, and there were quite a few ladybugs around, which was an odd experience.

Service

7.0

While the staff engaged positively during breakfast and made an effort to assist, I did encounter issues with incorrect room access cards and some language barriers, which made communication a challenge at times.

Location

9.0

The hotel is conveniently located near various attractions and indeed feels quite strategic for getting around the area.

Dining

5.0

Breakfast options were limited and, unfortunately, not to my taste, which was quite salty for my liking. This was disappointing considering the hotel's standing.

Facilities

5.0

The amenities didn't fully meet expectations, especially the pool area that seemed to be neglected and not operational during our stay.

Robert

United States, October 2024

6.2/10

My stay at the hotel had its ups and downs. While the location is convenient and the staff tried their best to assist, the overall cleanliness and maintenance of the facilities left a lot to be desired. The issues with the room and dining experience really detracted from what could have been a great stay.

Rooms

5.0

The room I stayed in was somewhat clean but had a musty smell. There were areas needing attention, like peeling wallpaper and an obviously broken room safe.

Service

7.0

I found the staff to be friendly and attentive, but the service could improve, particularly during peak times when they seemed overwhelmed.

Location

8.0

The location is pretty convenient, with easy access to shopping and dining options nearby, which I appreciated.

Dining

5.0

The breakfast was adequate but lacked variety, and I noticed cleanliness issues during busy hours where crumbs and leftovers accumulated.

Facilities

6.0

Some facilities, like the pool, looked nice but had issues with cleanliness as well. The overall maintenance could definitely use some improvement.

Anita

United States, October 2024

5.0/10

My stay at the hotel was rather disappointing. I had high hopes for a luxurious experience, but the service was lacking, and the dining options fell below expectation. On a brighter note, the location was quite convenient, and the rooms had nice views. However, it was hard to overlook the issues with cleanliness and overall upkeep.

Rooms

5.0

The rooms offered nice views, but they weren't well-maintained. The bathroom design was not practical, and cleanliness was an issue.

Service

5.0

The service was not what I expected from a five-star hotel. Staff seemed overwhelmed and did not attend to guests promptly.

Location

8.0

The hotel's location is strategic, being close to shopping centers and restaurants, which is really convenient.

Dining

5.0

The breakfast options were very limited and didn't meet the standard expected from a four-star establishment.